Assessment – Laddar Africa

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Team management

How effectively do you organize and manage your sales agents?

Fully grouped and managed based on business needs

Some grouping, but not consistently managed.

No real structure — everyone works independently.

Team management

Which best describes how you track your team’s performance?

Clear KPIs, targets and automated tracking

Clear KPIs, clear targets but manually tracked

No target, No KPIs, no tracking.

Team management

How do you ensure your sales team stays skilled and motivated?

Regular training and coaching.

Occasional training, mostly self-driven.

Minimal or no training.

Activity Tracking

How do you currently monitor your field agents' whereabouts?

Real-time attendance working system.

Manually; Whatsapp, phone calls, and third-party repoting.

We don't ー mostly trust

Data management

How does your sales team capture and store required information out in the field?

Digital forms integrated into our sales system.

Paper forms/manual entry that get uploaded later.

No standardized data capture.

Data management

How do you manage stock/product inventory, sales records and customer information?

Use of dedicated Digital record.

Use of spreadsheets (Excel, Google, etc).

Data is poorly maintained or inconsistent.

Data management

How fast can you generate insights on sales performance?

Real-time dashboards + flexible reporting.

Reports available, but delayed or incomplete.

Mostly manual ー no relaible reporting

Communication

Do you maintain active communication with your customers and Sales Team?

Yes.

Sometimesー communication is inconsistent.

No structured follow-up ー depends on the agent.

Communication

How do you follow up with customers or prospects?

Direct, trackable messaging from within our sales system.

Whatsapp/phone calls, but not integrated.

No structured follow-up; depends on the sales rep.

Communication

How much of your sales and processes are powered by technology?

Fully powered ー CRM, tools, amd workflows are integrated.

Partiallyー some tools, but disconnected.

Minimalー mostly manual, spreadsheets, or paperbased.

Is Your Sales Team Built to Scale?

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